IAOP Announces Strategic Alliance with Business Process Enabling South Africa (BPESA)

WINDERMERE, Fla. - April 17, 2019 - Rezul -- IAOP® today announced a strategic alliance with Business Process Enabling South Africa (BPESA). The relationship will leverage both organizations' expertise to collectively advance impact sourcing as a business practice that impacts local communities by creating jobs in the BPO industry in underserved areas.

"Employment for high potential but disadvantaged people in the BPO sector is the main objective but getting businesses to understand that this innovative model can help them meet and exceed their cost and quality objectives, is where IAOP can help," said IAOP CEO, Debi Hamill. "Impact sourcing is no longer about finding a cause to support; it's a smart and important way to conduct business."

The missions of BPESA and IAOP are complementary and intersecting with respect to providing thought leadership and networking opportunities for those organizations within the BPO space. Exchanging relevant information and supporting key initiatives between the organizations will advance each other's causes and the entire ecosystem will benefit.

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"BPESA sees great opportunity in this strategic alliance with IAOP to further develop the sector in South Africa. Collaborating with the IAOP will extend BPESA's global network to reach like-minded professionals and organizations that strive for sustainable business growth while embracing their social responsibility to give highly talented, yet disadvantaged, people access to good quality work from delivery centers in South Africa. BPESA also looks forward to the opportunity to learn from and share knowledge with IAOP members across many different regions, events and engagements in this ever-changing world," says BPESA CEO, Andy Searle.

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promote professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands.  Visit IAOP website here.

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About BPESA

Business Process Enabling South Africa (BPESA) is a not-for-profit organization that serves as the industry body and trade association for Global Business Services in South Africa serving the international and domestic markets. Its purpose is to market South Africa to the world as an attractive place to offshore their business processes, thereby generating export revenues for the country, stimulating local job creation, particularly for the unemployed youth, and coordinating industry role players to provide a sustainable supply of suitably skilled people to enable the sector to remain competitive and to grow. Visit the BPESA website here.

Media Contact:
Kate Tulloch-Hammond
Director, Media & Communications
+1.845.452.0600, extension 122
kate.hammond@iaop.org