SAASOA to Roll Out InStore.ai to All Member Convenience Stores in 2026

LOS GATOS, Calif. - Rezul -- LOS GATOS, Calif. — InStore.ai, the leader in AI-powered voice insights for countertop retail, announced a commercial agreement with SAASOA (Strategic Alliance for Affiliated Store Owners of America) to deploy InStore.ai across SAASOA's 5,200+ member convenience stores beginning in February 2026. The collaboration equips independent operators with timely alerts, reports, and actionable insights to improve day-to-day operations and strengthen cashier engagement in loyalty enrollment, upselling, and promotion mentions at the counter.

"Independent c-store owners need results that are easy to implement and fast to realize," said Jigar Patel ("JP"), Vice President of SAASOA USA and CEO of FASTIME. "By capturing and analyzing the everyday conversations at the counter, InStore.ai gives our retail members clear transparency into what's working and what isn't, so they can coach their teams, tighten operations, and consistently execute loyalty and promotional programs. We're excited to bring this capability to our more than 5,200 member locations."

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InStore.ai's edge-to-cloud platform securely captures customer–cashier interactions and delivers AI-driven dashboards and alerts — creating new operational signals for store leaders. With consistent transparency into greetings, offer mentions, loyalty prompts, and service issues, operators can coach frontline teams more effectively and close execution gaps in days rather than months.

"This is a major milestone for independent retail," said Jay Blazensky, Co-Founder & CEO, InStore.ai. "Frontline employees hold the key to in-store execution. SAASOA's commitment to deploy InStore.ai system-wide means thousands of stores will gain a durable operating advantage — higher team member engagement, cleaner execution of promotions, and a better overall shopper experience. We're honored to help SAASOA members turn everyday conversations into measurable impact and performance improvement."

Rollout & Availability

SAASOA and InStore.ai will begin deployments in February 2026, with phased installation and enablement across regions. Member stores will receive implementation support, best-practice playbooks, and access to insights tailored for owners, district leaders, and store managers.

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About SAASOA

SAASOA (Strategic Alliance for Affiliated Store Owners of America) represents thousands of independent convenience store owners across the United States. The organization provides collective buying power, operational best practices, and programs that help members improve profitability, compliance, and customer experience.

About InStore.ai

InStore.ai illuminates the last blind spot in physical retail—the conversation at the counter. The company's edge-to-cloud platform captures, analyzes, and operationalizes real-time voice insights to improve frontline execution and customer experience. Retailers use InStore.ai to increase loyalty mentions, upsells, and promotional compliance while reducing friction at checkout. Learn more at InStore.ai (https://www.instore.ai).