PatientPay Announces Session Presentation at 2023 HBMA Fall Revenue Cycle Management Conference

DURHAM, N.C. ~ PatientPay, a leading partner for acute, ambulatory and specialty care, and Healthcare Administrative Partners (HAP) have announced that Pete Heydt, President of PatientPay and Susan Bailie, SVP of Operations at HAP will be hosting a session at the 2023 Healthcare Business Management Association (HBMA) Fall Conference. The conference will be held from September 26-28 in Indianapolis, IN.

The session titled "More Effective Strategies for Solving Patient Billing and Collections" will educate attendees on concepts and tactics that financial and operational executives can use to positively impact financial results for more effective patient billing and payment experiences. Participants will be able to evaluate their current policies, tactics and results for patient billing and payments; plan how they can help their clients achieve better financial results while improving staff and patient experiences with modern processes; focus on specific areas to understand their existing revenue cycle capabilities; understand payment capabilities for all types of patient payments; evaluate existing partners both service-oriented and technology-based; as well as measure expected results against current results.

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Pete Heydt said "At PatientPay, our clients have seen a vast increase in the amount of patient payments and an acceleration in the time it takes to collect payments ultimately lowering overall costs. We're excited to share our knowledge with healthcare executives at the HBMA conference and explain how to leverage education, planning and technology strategies to solve patient billing and collections and provide a great patient experience."

PatientPay has seen a collection rate of 43%, higher than the market average of 20%, with an average payment turnaround time of 14 days. To learn more about PatientPay visit www.patientpay.com

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