Colorado Springs updates CORA processes and fees to align with state law and peer cities

~ Colorado Springs has updated its process for handling requests under the Colorado Open Records Act, with changes taking effect today.

The city said the revisions follow a review of its records program and practices in other Colorado municipalities. The changes are intended to improve efficiency as demand for public records grows while maintaining transparency and public access.

Under the updated approach, city departments will coordinate more closely, and related requests from the same requester involving the same or similar records may be combined into one process. The city may also publish information publicly and direct requesters to it when multiple people seek the same material.

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The city is changing its research and retrieval fees. The first hour of staff time will remain free; additional time will cost $41.37 per hour, billed in 15-minute increments. Previously, the city provided two hours at no charge and charged $30 per hour after that.

The city said the new rate is in line with fees in Denver, Fort Collins and Lakewood. Aurora and Boulder charge $41 per hour after the first hour, according to the city.

Colorado law requires government entities to provide the first hour of research and retrieval without charge and permits them to charge up to $41.37 per hour for additional time.

The updated policy and information on requesting city records are available at ColoradoSprings.gov/CORA.

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