PFCU Credit Union selects Scienaptic AI to strengthen fraud detection at loan origination

NEW YORK - Rezul -- Scienaptic AI, a leading provider of AI-powered credit decisioning, today announced that PFCU Credit Union has selected its platform to strengthen fraud and anomaly detection at loan origination, helping the credit union tackle identity theft and synthetic identity fraud.

With FraudShield, PFCU Credit Union is deploying a deeply integrated fraud detection and loan underwriting engine. The engine aggregates multiple data sources and applies machine learning and anomaly detection to generate powerful signals that flag fraud early in the application process, before losses occur.

"Fraud is evolving rapidly and becoming increasingly complex, particularly with synthetic identities growing harder to detect," said LeAnne Hixson, Chief Lending Officer at PFCU Credit Union. "We needed a solution that acts decisively without adding friction, and one built specifically for how credit unions lend. With Scienaptic AI, we are proactively identifying threats, minimizing false positives, and preserving the seamless service our members deserve. It is a vital step forward in modernizing our fraud defenses."

"Delivering robust security while preserving a frictionless member experience is a top priority for today's credit unions," said Vinay Bhaskar, Chief Operating Officer at Scienaptic AI. "Our platform gives institutions like PFCU Credit Union the AI-driven intelligence to instantly spot anomalies. We are excited to partner with them to proactively mitigate fraud risk and ensure that genuine members continue to enjoy safe, uninterrupted access to credit."

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About Scienaptic AI

Scienaptic AI was founded in 2014, built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes. This enables financial institutions to reach more borrowers- including underbanked and underserved individuals and say "Yes" more often without increasing risk. Scienaptic's latest innovation, iCUE (Intelligent Credit Underwriting Experience), integrates large language models and agentic AI into the credit decisioning platform, combining predictive intelligence with conversational capability to put humans back at the center of lending.

In September 2024, Scienaptic's Credit Union Service Organization (CUSO) received strategic equity investments from its clients, further strengthening its mission to elevate lending with AI- driven solutions for inclusive loan growth, automation, lifecycle management, and compliance. Today, the CUSO is backed by 17 strategic investors, underscoring Scienaptic's deep commitment to the core principle of 'people helping people'. The Scienaptic AI platform plays a vital role in supporting over 150 lenders by enhancing lending accuracy and efficiency.

Scienaptic's credit decisioning expertise spans financial institutions collectively managing $3.9 trillion in assets. The platform processes over 3 million credit decisions each month, evaluating loan applications worth more than $3 billion. This enables over 1.7 million underserved individuals every month to access credit opportunities that were previously out of reach. Driven by the growing demand for AI in lending, the company has expanded by over 2,000% in the past three years.

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Scienaptic has been recognized as one of the most innovative and fastest-growing companies in financial technology. The company was named to the Deloitte Technology Fast 500 list for 2025 and was included in the CB Insights Fintech 100 list of the most promising fintech companies shaping the future of financial services.

For more information, visit www.scienaptic.ai

About PFCU Credit Union

A full‐service financial institution with 13 office locations from Flint to Caledonia, over 57,000 members and $870 million in assets. As a not‐for‐profit cooperative, PFCU Credit Union is owned and governed by its members. Anyone who lives, works, worships, or attends school in the state of Michigan can join PFCU Credit Union. To find out more visit www.pfcu4me.com.