Driving Efficiency and Growth: R-G Federal Credit Union Goes Live with Scienaptic AI

NEW YORK - Rezul -- Leading global AI-powered credit underwriting platform provider Scienaptic AI announced today that R-G Federal Credit Union (R-G FCU) has implemented its AI-based decisioning platform and is now live. This deployment is automating the credit union's underwriting process, leading to faster approvals and a notable reduction in losses. Importantly, all these advancements have been achieved while ensuring fairness, inclusivity, and compliance with regulatory standards, which are integral to the Scienaptic AI platform.

Chartered in 1957, R-G Federal Credit Union was originally founded to serve the military and civilian personnel of Richards-Gebaur Air Force Base. Over time, the credit union expanded its field of membership to include individuals and families who live, work, worship, or attend school within its growing Missouri footprint. Today, R-G Federal Credit Union proudly serves members across multiple counties, including Jackson, Cass, Johnson, Bates, Vernon, Henry, St. Clair, Cedar, Hickory, Morgan, Benton, and Pettis. With a mission to empower every member's journey toward financial success, R-G Federal Credit Union remains deeply committed to strengthening the communities it serves.

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"We want to be the most trusted and responsive financial partner in our community, growing through innovation," said Steve Deere, President and CEO of R-G Federal Credit Union. "Going live with Scienaptic AI is a significant step in fulfilling that vision. The platform is enabling us to process loan applications with greater speed and consistency, enhancing our operations without compromising prudent risk management. We are now better equipped to empower every member's journey toward financial success through real and genuine service."

Eric Steinhoff, EVP, Client Impact at Scienaptic AI, expressed, "We are thrilled to see R-G Federal Credit Union go live on our platform. With deep roots in the military community and a commitment to service, R-G FCU is now leveraging the power of AI to make smarter, fairer credit decisions. This deployment is not just about automation; it's about empowering the credit union to serve its diverse membership across Missouri with greater agility and confidence."

About Scienaptic AI

Scienaptic AI was founded in 2014, built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes. This enables financial institutions to reach more borrowers- including underbanked and underserved individuals and say "Yes" more often without increasing risk. Scienaptic's latest innovation, iCUE (Intelligent Credit Underwriting Experience), integrates large language models and agentic AI into the credit decisioning platform, combining predictive intelligence with conversational capability to put humans back at the centre of lending.

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In September 2024, Scienaptic's Credit Union Service Organization (CUSO) received strategic equity investments from its clients, further strengthening its mission to elevate lending with AI- driven solutions for inclusive loan growth, automation, lifecycle management, and compliance. Today, the CUSO is backed by 17 strategic investors, underscoring Scienaptic's deep commitment to the core principle of 'people helping people'. The Scienaptic AI platform plays a vital role in supporting over 150 lenders by enhancing lending accuracy and efficiency.

Scienaptic's credit decisioning expertise spans financial institutions collectively managing $3.9 trillion in assets. The platform processes over 3 million credit decisions each month, evaluating loan applications worth more than $3 billion. This enables over 1.7 million underserved individuals every month to access credit opportunities that were previously out of reach. Driven by the growing demand for AI in lending, the company has expanded by over 2,000% in the past three years.

Scienaptic has been recognized as one of the most innovative and fastest-growing companies in financial technology. The company was named to the Deloitte Technology Fast 500 list for 2025 and was included in the CB Insights Fintech 100 list of the most promising fintech companies shaping the future of financial services. For more information, visit www.scienaptic.ai.