Kuester Management Group Details Considerations When Choosing a Property Management Company

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Kuester Management Group reveals questions to ask and what HOAs should look for when selecting a qualified property manager.

CHARLOTTE, N.C. - Rezul -- There is a lot of work that goes into running an effective homeowners association (HOA). Even with a skilled and attentive board, it can still be a lot to manage. Plus, there are a wide range of laws to know and rules to follow. That is why many HOAs partner with a property management company that can handle day-to-day operations and provide sound guidance and insight. Kuester Management Group has released a statement to the press regarding factors that the board should take into consideration as they search for a property manager to meet their needs.

"One of the first things the board needs to do is recognize areas where it could benefit from assistance," says Bryan Kuester, President of Kuester Management Group. "Is there a lack of accounting or financial knowledge? Is the association having trouble keeping up with inquiries and sending out timely communications? Is there uncertainty about how to select the best vendors? Figure out what your needs are so you can find services that match."

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Kuester also encourages HOAs to keep an open mind and gather feedback from property management companies about where they see opportunities for improvement. A property manager may recognize where there are issues that the HOA overlooked or did not realize were problematic. Schedule interviews with a few different companies and see what each one has to offer.

Come to the meeting prepared with a variety of questions such as how much experience the company has, how many properties each manager handles, what type of training and certifications they hold, how emergencies are dealt with, and how they can address specific HOA concerns.

"Pay attention to the little things," says Kuester. "How well is the person listening to understand the HOA community and its unique needs? Are they focused on simply selling their services or working with the board to find the right fit for the community? How responsive were they with the initial contact and subsequent follow-ups? Were they able to clearly and effectively answer your questions?"

The HOA wants to find a property management company that aligns with its needs. Compare what each provider has to offer, not just cost. Look at what the HOA is getting in return and how these services can benefit them in both the short and long term. Take the time to research options and review references to see what other clients have to say before making a decision.

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"Ultimately, the property manager is going to be an integral part of the team, so choose a company you feel comfortable with and are confident in their services," says Kuester. "A strong partnership can help the HOA to flourish and operate more efficiently and effectively, which in turn can make for happier homeowners and a more active community."

Learn more about the wide variety of services Kuester has to offer homeowners associations throughout the Carolinas by visiting www.kuester.com.


Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer onsite property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.

Bryan Kuester
Kuester Management Group

Source: Kuester Management Group
Filed Under: Real Estate

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